Introduction

The Wheatsheaf Players are a non-incorporated charity, run by members which is open to the public for performances and membership. This document covers the Privacy policy of the Wheatsheaf players and any Personal Information it may hold or process in the conduct of its operation.

The type of information we collect

We receive, collect and store any information you enter on our website or provide to us in other ways. In addition, we will collect the Internet protocol (IP) address used when you connect your computer to the Internet and to our web site. We may also collect your login, e-mail address, password, computer and connection information and any purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name, email, password, payment details, (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Information collection methods

When you logon to our web site, and conduct a transaction, (to make a purchase) we will, as part of the process, collect the personal information you give us. This information is will only be used for the purposes stated in this policy.

We collect Personal Information for the following purposes:

1. To provide information via our web site, and facilitate the sale of tickets.

2. To provide Users with the facility to leave feedback and comments, about the Wheatsheaf players and the web-site.

3. To allow us to contact our Visitors and Users with general or personalized service-related notices and promotional messages, (where agreed)

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

5. To comply with any applicable laws and regulations.

The Storage, Use, Processing and Sharing of personal information

The Wheatsheaf Players are hosted our web-site on the Wix.com platform. Wix.com provides us with the online platform, and allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by The Wheatsheaf Players adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our web-site and its service providers.

Our communications with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about The Wheatsheaf Players, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, or postal mail.

Withdrawal of your consent

If you decide to withdraw your consent for us to store and process your personal information, please contact us at the e-mail address at the bottom of the web-site.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at the e-mail address at the bottom of the web-site

Policy Adoption

This policy was adopted by the Wheatsheaf Players on: 17/01/2022